Shipping policy
Shipping Policy
Processing Time:
All orders are processed and shipped within 1-2 business days. Orders placed on weekends or holidays may be processed on the next business day.
Shipping Options and Delivery Times:
We offer the following shipping options at checkout to meet your needs:
- Standard Shipping: Estimated delivery within 3-5 business days after processing.
- Expedited Shipping: Estimated delivery within 2-3 business days after processing.
Delivery times may vary based on your location and the shipping method selected.
Shipping Costs:
Shipping costs are calculated at checkout based on the selected shipping method and destination. Expedited shipping options are available for an additional fee.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
Shipping Restrictions:
Currently, we only ship to addresses within the USA. We do not ship to P.O. boxes or APO/FPO addresses at this time.
Delays and Issues:
While we strive to meet delivery estimates, unforeseen circumstances such as weather, carrier delays, or holidays may affect shipping times. If you experience a significant delay, please contact us for assistance.
Lost or Damaged Shipments:
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at sales@parpong.com. We will work with the carrier to resolve the issue promptly.
Contact Us:
If you have any questions about our shipping policy, feel free to reach out at:
sales@parpong.com